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Demand Response/Paratransit

Apart from scheduled fixed route services, we also offer origin to destination "demand-response" general public transportation. We schedule vehicles and drivers today to meet the demand for rides tomorrow.

Eligibility

Individuals who qualify as disabled under the Americans with Disabilities Act (ADA) and those who are 60 years or older, who are not able to use the fixed route services must complete and submit the appropriate application and be deemed eligible before being able to use the Demand Response service. For more information regarding eligibility, please contact ATA Bus at (785) 537-6345.

Contact Information

5815 Marlatt Avenue
Manhattan, KS 66503
(785) 537-6345

fhata@fhata.org

Applications


 

Applications can be mailed to:

Flint Hills Area Transportation Agency

5815 Marlatt Avenue 

Manhattan, KS 66503 

 

Applications can also be faxed to 785-537-6327.

Fare Costs


Click on the link below to view the Fares Page and the fares for Paratransit/Demand Response Service. DEMAND RESPONSE FARES




Service Information


Paratransit services are available Monday-Saturday from TIME TO TIME. The ATA Bus demand response service will observe these holidays on which no service will be available: New Year's Day, Thanksgiving Day, and Christmas Day . Children ten (10) and under can ride the demand response service for free. All children under the age of twelve (12) must be accompanied by an adult on demand response trips. Seat belts must be worn at all times when riding demand response. Service Animals We welcome service animals at no extra cost. Please tell us if you have a service animal when you register for the service. When making your reservation, please notify us if the service animal will be riding with you. Please Note: Service animals must be supervised and the owner/handler must retain full control of the animal at all times. Owners/handlers are responsible for cleanup of any waste or litter caused by the service animal and are liable for any damages the animal cause. Personal Attendants If you have a personal attendant/PCA registered with ATA Bus, that individual may ride with you at no additional charge.




Making Reservations


To assure a ride, it is advisable to book your trip as far ahead as possible. Appointments for rides are taken Monday through Friday from 7:00 am to 5:00 pm. All requests for rides must be scheduled at least a day in advance. Rides can be scheduled for up to two weeks in advance. For next day rides, the cutoff time for scheduling is 5:00 pm the day before. Further, riders should not attempt to schedule a ride by leaving ride requests on the voice mail. To make a reservation for Paratransit Service, call 785-537-6345 ext. 2 by 5:00 pm at least one day before your trip. If there is no space available at your requested time, you may be offered an alternate time up to one hour earlier or later. Required Information When you call to make your reservation, please have the following information available:

  • Full Name
  • Telephone number
  • Date of trip & requested pick-up time
  • Pick-up address & drop-off address
  • Please let us know if you will be traveling with a companion or service animal
We'll give you a 30 minute window of time when you should be ready for both your pick-up and return trip.